Refund policy

Returns & Refunds

All sales are final — we don't accept returns for buyer's remorse or change of mind, since once an item has been delivered we're not able to resell it as new. If you have questions about a product before ordering, reach out to us at support@artnsyn.com and we're happy to help before you buy.

Charges will appear on your statement as Artnsyn.

Damaged or defective items
If your order arrives physically damaged or defective, email support@artnsyn.com within 3 business days of delivery. Please include:

• A photo of the damaged item
• A photo of the shipping box, with the shipping label clearly visible and legible

Once we've confirmed the damage, we'll send a replacement or issue a refund for the affected item[s].